Thank you for visiting and shopping at OrijaDesign. The following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. In the case of a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Please find below the estimated delivery time for different regions. Note that these estimates are based on conventional conditions and may vary in peak periods.
- Local delivery: 3-5 business days
- National delivery: 5-7 business days
- International delivery: Up to 14 business days
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
OrijaDesign is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
OrijaDesign is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship outside the United Kingdom – If you have any questions or need assistance with your order, please contact us at hello@orijadesign.co.uk.
Return & Refund Policy
Please visit our Return & Refund Policy page for more information about the options available in the event you are dissatisfied with your purchase, or if it arrives damaged.
Thank you for shopping with us at OrijaDesign